Stone sold as granite includes different geological materials. Its actual mineral composition can affect how it responds to cleaning and refinishing. Two floors described as granite can have different absorption and care needs.
During assessment, the stone's current finish and previous treatments matter alongside its identity. If you have information about the original flooring or past work, share it. You can still request care without knowing the exact variety.
Describe where the floor looks different: a traffic path, a patch that stays cloudy after cleaning or individual tiles with visible damage. Those details help focus the discussion on the work needed rather than a general request for more shine.